Website privacy policy

• Live Less Lonely – Terms of Use and Privacy Policy

Last updated: 9 November 2025

1. Introduction

Welcome to Live Less Lonely (“we”, “us”, “our”).
We are a UK limited company providing educational content, courses and resources designed to help women explore loneliness, connection and wellbeing.

By using our website, downloading materials or subscribing to our emails, you agree to the following Terms of Use and Privacy Policy. Please read them carefully before engaging with our content.

2. About Us

Live Less Lonely Ltd
39 Leigh Road
Cobham
London KT11 2LF
United Kingdom
esther@livelesslonely.co.uk

We are the data controller for any personal information you share with us and are committed to protecting your privacy in line with UK GDPR and the Data Protection Act 2018.

3. Terms of Use

3.1 Educational Purpose Only

All information, guides, downloads and resources are provided for general educational and wellbeing purposes. They are not a substitute for therapy, counselling or medical advice. If you’re experiencing distress or mental health difficulties, please seek support from a qualified professional.

3.2 Personal Use Only

All materials shared through our website, social media or email are for your personal use only. You may not copy, share, sell or distribute them without written permission from Live Less Lonely.

3.3 No Guarantees

We do our best to provide accurate, research-based information, but we can’t guarantee specific outcomes or results. How you use and interpret the content is your responsibility.

3.4 Limitation of Liability

We are not responsible for any loss, injury or damage (direct, indirect or consequential) that arises from your use of our materials, services or website.

3.5 Intellectual Property

All materials, logos, images and written content are protected by copyright and remain the property of Live Less Lonely Ltd.

3.6 Links to Other Sites

Our website or emails may include links to other websites or resources. We are not responsible for their content or privacy practices.

3.7 Changes to These Terms

We may update these Terms from time to time. Please check this page periodically for any changes.

3.8 Governing Law

These Terms are governed by the laws of England and Wales.

4. Privacy Policy

4.1 Information We Collect

We may collect and process the following information when you interact with us:

• Your      name, email address and contact details when you sign up for a free      resource, course or newsletter
• Your      responses to quizzes, assessments or surveys (such as through ScoreApp)
• Payment      and billing details if you purchase a product or service
• Any      other information you provide voluntarily via email or forms

We do not collect sensitive personal data unless you choose to share it.

4.2 How We Use Your Information

We use your information to:

• Send      the resource, course or content you requested
• Communicate      with you about relevant updates, tips and offers
• Improve      our services and understand audience needs
• Meet      our legal, tax and accounting obligations

We only send marketing emails if you have given clear consent. You can unsubscribe at any time by clicking the link at the bottom of our emails.

4.3 Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Consent     – when you sign up to receive emails or resources
• Contract     – to deliver products or services you have purchased
• Legal      obligation – to comply with business and tax laws
• Legitimate      interests – to improve our services and communicate with existing      clients

4.4 How We Store and Protect Your Data

Your data is stored securely on reputable third-party platforms we use to manage communications, such as Kartra, ScoreApp and email marketing systems. These providers comply with GDPR and use encryption and security measures to protect your data.

We retain your data only for as long as necessary to provide our services and meet legal requirements.

4.5 Sharing Your Information

We do not sell or rent your information. We may share limited data with trusted service providers who help us run our business (for example, email automation, payment processing or analytics). These partners only process data on our instructions and under confidentiality agreements.

4.6 Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. You can control or delete cookies through your browser settings.

4.7 Your Rights

Under UK GDPR, you have the right to:

• Access      a copy of your personal data
• Request      correction or deletion of your data
• Withdraw      consent at any time
• Object      to or restrict processing
• Lodge      a complaint with the Information Commissioner’s Office (ICO)

For any data-related requests, please contact: esther@livelesslonely.co.uk

4.8 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

5. Contact

If you have any questions about these Terms of Use or this Privacy Policy, please contact us at:

Live Less Lonely Ltd
39 Leigh Road
Cobham
London KT11 2LF
United Kingdom
esther@livelesslonely.co.uk